Guide contents
Back to help center
Help guide

The back office

Manage the catalog, tax rates, deliveries, stock corrections and terminals from the till.

Open the back office

The back office is inside the till, behind a manager PIN. There is no separate program to install and nothing to open on another machine.

It holds the catalog, tax rates, stock, deliveries, staff, terminals, reports and backups.

Add a product

Quick creation takes a name, a price and a barcode, which is all you need when a delivery has arrived and the queue is waiting.

The full form adds the rest: cost, product code, variants, tax rate, category, and whether the product is active. A product can be created and selling within seconds of being scanned for the first time.

Variants, prices and costs

Each variant carries its own price, cost, product code and barcode. The cost is what makes margin figures possible at the counter, so fill it in even when it feels like extra typing.

A variant can be deactivated rather than deleted. It stops appearing on the grid and keeps its history.

Tax rates

Open Tax to create and edit the rates you charge. A rate is either inclusive — extracted from the shelf price — or exclusive, added on top.

The shop's server applies the rate per line and freezes it onto the sale, so a receipt printed today still says what was charged today even after you change the rate tomorrow. Edited rates reach every till on their own.

Receive a delivery

A delivery is a document, not forty loose adjustments. Open Movement log, start a receiving sheet, and scan the goods in.

The sheet is scan-first: a scan lands on the sheet with the cursor already in the quantity box, scanning the same item again adds to its line, and an unknown barcode opens a two-field strip that creates the product and carries on. Enter the unit cost and the new selling price as you go.

The draft is saved on the server as you work, so a pallet interrupted by a customer survives the till being closed. Posting applies every line at once and writes the costs and prices back to the catalog.

Correct a stock figure

The per-variant dialog handles the single number that is wrong: a recount, damage, loss or a sample. Choose a reason and enter the correction.

Every change is written to the stock ledger with its reason and the person who made it, so a stock figure can always be explained.

The movement log

The movement log lists deliveries, drafts and individual corrections together, newest first. It is the answer to "where did these fifteen units go".

Movements made by a delivery are grouped under that delivery, so one arrival reads as one event rather than forty.

Low stock

Products under their low-stock threshold are badged on the grid and listed in the back office, so reordering is a list you read rather than a walk around the shelves.

Terminals

Terminals lists every till paired with this shop, with a New code button for adding another. Deleting a terminal revokes it, ends every staff session on it, and retires its code together.

Staff and reports

Staff and the reports live in the same place — see Staff, PINs and permissions and Reports at the till.

Need more help?

If this guide did not solve your issue, contact our support team.

Email support Contact the team