Create your Dukan account
Sign up with your email address at dukan.biz. We send a one-time code to confirm it — there is no password to invent or remember. You can also continue with Google and skip the code.
The email you sign up with becomes your account. It is the same account you use in the Manager app, so sign up once and use it everywhere.
Set up your store
New accounts go straight into the setup wizard, which takes five short steps:
- Store basics — your business type, the store name, and the web address it will answer on.
- Plan — which plan you want, billed monthly or yearly.
- Theme — the look of your storefront. You can change it later without losing anything.
- Branding — your logo and the colours the theme builds on.
- Starter data — a small set of example categories and products, so the storefront is not empty while you build the real catalog.
Every step is saved as you go. If you close the browser halfway, you come back to the step you left.
Choose your store address
Your store gets an address such as yourshop.dukan.biz. The wizard checks it as you type and tells you straight away whether it is free.
Pick something short that a customer can say over the phone. Every plan also lets you point your own domain at the store — see Storefront and themes.
Where you run Dukan from
Dukan gives you three places to work, all on the same account:
- The dashboard, in your browser, is the full picture — build products, shape the storefront, read reports, and manage your team.
- Dukan POS is the till for a shop with a counter. It runs on your shop's own server and works on its own, with or without an online store.
- The Manager app is the free mobile companion. Confirm orders, adjust a price or stock count, and get a push alert the moment you make a sale.
Start in the dashboard. Add the POS or the Manager app whenever your day needs them.
Add your first products
Open Products, choose Add product, and enter the name, price, photos, and stock. Save it as a draft while you are still deciding, or publish it and it appears on your storefront immediately.
Products and inventory covers options, variants, and stock in full. Categories, brands and collections covers how to arrange them once you have more than a handful.
Invite your team
Open Settings, then Team. Invite someone by email and choose the permissions they need. They get their own sign-in and only see the parts of the store their role allows.
Account owners can change or revoke access at any time. See Account and team.
Get help
Phone support answers Monday to Saturday, 09:00–18:00, on +993 12 75 00 45. Email [email protected] at any hour and you will normally have a first reply within one business day, with urgent store problems taken first.